Sent: 10 May 2018 13:09
To: Recovery
Subject: Commendation
To: Recovery
Subject: Commendation
My car had never broken down before so I was quite stressed by the experience - not least as I was stuck on a slip road and therefore a little vulnerable. He was quick and efficient in loading up the car - but more importantly he went out of his way to provide reassurance that I would safely get to my destination. He drove me to Peterborough Services where a relay service took over for the final leg to London.
I hope you will pass on my thanks to Mark for his help yesterday. He is an asset to your company.
Kind regards
Claire F
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